Author Archives: Ben Bland

About Ben Bland

Social media and digital comms consultant, based in Northern Ireland. Lover of science, technology, ecology & creativity. Friendly, tall and slightly bald.

How to Write Winning Proposals – a Few Best Practice Suggestions

Some general thoughts on how to write good proposals for tendered projects, having just reviewed a load recently and come across the same frustrations as every time before.

Proposal Cover Letter stating Yo, Hire Us, We Rawk

Bear in mind, this is biased towards the digital/creative world in which I spend most of my working time.

  1. Make it look nice, with a rich, modern design and clear layout. Use a hierarchy for your text formats, use attractive fonts and so on. You only have to make (or pay someone to make) a good proposal template once.
  2. Provide a personal intro, specific to the project and client, but keep it brief.
  3. In fact, keep a lot of it brief. You want to impress the client with your attention to detail but the client has to read a zillion of these proposals in short order. So keep the top and tail brief. Get into detail only in the specifics of your services, deliverables, etc. in the body of the proposal, summarising long sections.
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Perfection is the Curse of the Creative Professional

Nothing you make will ever be perfect so forget the “P Word” and move on.

Perfection is a conceptual state that is by its nature impossible. Anyone making something for an audience gets stuck in the paradox between striving for perfection and delivering a product. The best you can do is set deadlines and stick to them, do your very best to excel, work reasonable hours, deliver and move on to the next imperfect creation. You’ll never be able to view your own work truly objectively anyway so you might as well walk away from it for a while and come to review later, with fresh eyes. In the meantime, go and see your friends, they probably miss you.

Facebook Promote: Brief Thoughts on Hatred, Future and Alternatives to Facebook

Facebook has pissed off its users again. Quelle surprise! Just as residents complain about the supermarket killing local businesses rather than boycotting it and building new shops, I wonder why the complaints continue to come yet no major Facebook contender has shown up since its launch eight years ago.

Rage Face

Following the recent Dangerous Minds post, FACEBOOK: I WANT MY FRIENDS BACK (thanks to Matt Keenan for that), I started making notes for a follow-up post.

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Campaign Methods IV: A Creative Brief Template

I’ve just knocked-up a template for generating briefs for any creative project, for my friends at Northern Ireland Science Park. Please feel free to use, abuse, share, and comment on or in it.

This should be relevant to both clients and service providers. Countless times clients ask for some work without any clear definition of what they need, or some vital information missing from their description. Too often this ends up with frustrations (overt or hidden) due to an easily avoided lack of both parties managing each other’s expectations.


Click the image to visit the public document. You can edit the document by creating a Google Docs copy, or downloading it to a useful format.

Online Marketing Trends Presentation – ’Being Heard Through the Noise’

I was kindly invited to present at the Evolve Programme event today at Blick Studios in Belfast. I promised to share my notes here afterwards, for further detail.

Below is the script I wrote. I could provide simple notes but at least with a script you have the full details, should you wish to bore your children to sleep with them. Links are included in the text.

There’s actually extra content below, as I cut some out to save time (lucky you!).
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Campaign Methods III: A Strategic Template for Building a Website

As with any marcomms activity, building a website requires context, reasoning and planning to be done effectively and efficiently. I’ve knocked together a template form for gathering all the initial, high-level information the designers and developers might want to form a basis for the site strategy.

I invite anyone involved in website creation to amend, append and critique the template until we get it into really solid shape. By all means take it and use on your own business or clients. UxDs, developers, strategists, marketers, managers, take a critical look…


Click the image to visit the public document. You can edit the document by creating a Google Docs copy, or downloading it to a useful format. And any comments below would be most welcome.

How to Release a Successful Social Game: Lessons from Rovio and those Angry Birds

I am getting uncomfortably attached to Wired (UK), it’s becoming my gospel. The magazine’s recent piece on the success of the mobile game Angry Birds coincided with some work I’ve been doing on games dev strategies. I’ve pulled together a list of lessons from Rovio, the game’s developers, taken straight from that article, that one might consider when launching a mobile game…

Angry Birds pizza - shamelessly nicked without permission from Babble

  • Answer every email, tweet, etc.
  • Respond to fan feedback with updates.
  • Design a game for everyone, young and old.
  • Make something with international appeal, and get big in countries with smaller app markets (not US, UK, etc.) first before hitting the big ones.
  • Appeal to different levels of gamers by having an easy version of the game (eg. pass the level) and concurrent harder versions (eg. pass the level with maximum points).
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Campaign Methods II: S.O.M.A. – A Structured Approach to Situation Analysis

Effective tactics are built on meaningful strategy, that sits on top of solid research, floating on a crystal clear understanding of what you actually have and want. Herewith a (very) simple formula for creating that understanding.

I must be turning into a proper marketing wanker, as I experienced a brief smugness last week after inventing a new acronym. I sat back, sipped my americano and thought, “great, I should blog this!”

I should probably kill myself now.

Nevertheless, there was a mote of sanity in my coffee table scribblings so I share them with you now.

SOMA - a simple foundation for digital strategy

The acronym is S.O.M.A.Story / Objective / Market / Audience. It’s a quick reference list of the main attributes to cover when analysing an organisation or project for a new strategy. I’m not trying to coin some groundbreaking feat of business theory, I’m not hoping to hear other people using the term at the next TED conference. It’s a throw-away mnemonic to serve as a kind of checklist of what needs to be covered in order to understand where the client / project is at, and where it should be going.

In detail then…
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Facebook Announces Sponsored Stories – A New Stab at Unannoying Ads

This morning’s headline social media news is Facebook’s announcement of the roll-out of a new ad platform: Sponsored Stories. In short, user actions at specific locations – digital or real – such as landing on a Facebook Page or checking-in to a venue, may be converted into an ad published beside that user’s News Feed, if the action has been sponsored by a paying advertiser.

When a digital property achieves a very large, or very niche, user base the opportunity arises for subtle, useful and highly targeted advertising. Facebook’s existing targeted ad system is a good example of this. Sponsored Stories sounds like it’s been approached in the right manner, softly dropped into the streams of relevant online action announcements. It’s a far better approach than the disastrous sledgehammer of Beacon.

But it also looks like a rather prehistoric way of monetising a potentially potent service. So my friend checks-in to Starbucks via Foursquare and, since Starbucks is a paying story sponsor, an ad appears on my friend’s Facebook, or on his friends’ Facebooks, saying “hey look, we’re Starbucks and your friend loves us!” It’s not very exciting, is it? It doesn’t smack of fairness or organic growth; it doesn’t sound very useful. Nevertheless, Facebook is right to seek ways for advertisers to pay small sums for individual recommendations on Facebook, and I can’t think of a better way to do it right now…